What is a trade account?
A trade account gives eligible customers access to trade pricing, project support, and tailored assistance when purchasing through our website.
Who can apply for trade access?
Trade access is available to interior designers, architects, stylists, developers, hospitality professionals, and other relevant industry professionals.
How do I apply for a trade account?
To apply for a trade account, please complete our registration form and provide as many details as possible about your business. This will help us review your request more efficiently.
What information do you need to review my application?
To review your application, please complete the registration form with as much detail as possible, including your first name, last name, phone number, email address, address, city, county, post code, company name, website and VAT number if applicable. The more information you provide, the easier it is for us to assess your request.
How long does trade approval take?
Trade approval times can vary, but we aim to review applications as quickly as possible and will contact you if we need any additional information.
How do trade prices work?
Once your trade registration has been completed and approved, you will receive a 33% discount on your purchases. Trade account holders can also benefit from a further 5% retrospective loyalty discount on purchases over £10,000 each quarter.
Non-trade customers may also receive a 25% discount by signing up for an account.
Can I request a quote for a project order?
Yes, you can request a quote for a project order by contacting our team with the relevant product details, quantities, and any specifications required.
Who can I contact if I need help with trade access?
If you need help with trade access, please contact our team and we will be happy to guide you through the process and answer any questions.